What’s more, we don’t just answer the phone for our trainees. I’m proud to share more than 30 years of experience in the swimming pool repair and leak detection industry and it doesn’t matter if you own Leaktronics equipment, trained with us or just have a leak and don’t know what to do. As we tell anyone who has a question – just pick up the phone and ask. If you’re in the industry and you’re using another manufacturer’s set of leak tools, it’s okay. We understand that some equipment just doesn’t do what you want, or expect it to do. That doesn’t mean we can’t help. It starts with asking a question, and together – we can get you through what’s holding the job back and we can find out where the leak is. Homeowners, leak detection specialists, structural repair professionals or just someone who wants to find a new option for earning a living and wants to know what leak detection can provide for their families future – we’re here to help.
At Leaktronics, we strive to exceed expectation, and it isn’t just with our tools, our training or our methods of getting the job done. It’s about our customer support! I know, without question, that by providing the best customer support in the industry, the success rate of our trainees, equipment users and customers is a virtual guarantee. It’s important to know that when you go out to a job, we have your back.
A big thank you to everyone who has taken the time to call me and share their thoughts, experiences and stories from the job. As much as you learn from us, we learn from you too. We’re out there every day doing the same work you’re doing and we know the stresses you can encounter. By hearing how you’ve overcome questions and issues with pools helps us to better provide for others, and to best create the equipment and solutions you’ll use to get the job done fast, and effectively.
So pick up the phone and let us know what you have going on. Stop by our booth at a show and say hello. We want to hear from you because it’s true – nothing sounds better than success with leak detection.
~ Darren Merlob