At Oasis Pool and Spa, Johnny South has always been committed to providing top-notch service to his clients. With over 40 years of experience in the pool industry, Johnny knows the ins and outs of pool construction and maintenance. However, when it came to leak detection, he found himself relying on subcontractors from cities like Atlanta, Charlotte, and Greenville, often facing long wait times and hefty fees. That all changed when Johnny decided to invest in LeakTronics equipment less than a week ago, a decision that is already transforming his business.
For years, Johnny had been on the fence about purchasing his own leak detection equipment. The upfront cost was significant, and he was hesitant about the technology. But after comparing LeakTronics with other brands, such as Anderson Manufacturing, Johnny was impressed by the professional quality and advanced features of LeakTronics’ products. “Anderson equipment looked ‘cheap’ and required ‘fumbling with batteries,'” John noted. His background in audio engineering gave him confidence in mastering the microphone-based hydrophone system, and the money-back guarantee paired with the five year bullet proof warranty provided peace of mind and was unlike anything he’s seen in the business.
His first job with the new equipment was a revelation. Using the LeakTronics hydrophone, he located a hairline crack in just 15 minutes—a task that would have taken him four hours with his old manual dive and dye methods. “I dropped the hydrophone in the deep end and could immediately hear the leak with sensitivity turned up,” Johnny shared. The sensitivity of the hydrophone was so impressive that he could hear conversations from a deck 30 feet away.
Photo Courtesy: Johnny South
Pictured: “Spool” half swimming pool, half hot tub where Johnny South found his first leak with
Leaktronics Equipment.
Johnny’s experience with LeakTronics wasn’t just about the equipment. When he accidentally damaged a jack on his Vilo V2 Vinyl Liner Leak Detection kit when he was opening the packaging, the company’s customer service shone through. Chris Wellbaum from LeakTronics arranged for a replacement to be delivered the next day, a level of service Johnny praised as the best he’d encountered in his extensive career. “LeakTronics has the best customer service in my 40+ years in the industry,” Johnny said, comparing them favorably to companies like Jandy, Raypak and Pentair.
With his new LeakTronics equipment, Johnny no longer needs to subcontract leak detection work, saving him the $2,800 per job he previously spent. Instead, he can provide a full-service solution to his clients, from detection to repair, enhancing his business’s profitability. Johnny expects his $5,000 investment in LeakTronics equipment to pay for itself within a couple of months, thanks to the increased efficiency and reduced reliance on external contractors. Johnny’s success with LeakTronics has inspired him to focus more on pool leak detection, aiming to become the go-to expert in his area. He plans to leverage his extensive experience and the advanced capabilities of LeakTronics equipment to offer unparalleled service. With aspirations to expand his toolkit and further refine his skills, he is well on his way to replacing larger competitors like American Leak Detection as the preferred provider in his region.
Johnny South’s journey with LeakTronics is a testament to the power of innovation and quality customer service in transforming a business. His story is not just about adopting new technology but about embracing change to deliver better results for his clients. Ashe continues to grow his leak detection services, Oasis Pool and Spa is set to make waves in the industry.
Stay tuned for more customer success stories and insights on our blog and social media channels. If you’re considering making the leap into leak detection, let this experience be your guide. Contact Johnny at Oasis Pool & Spa today at (828) 332-0113.
