Trident Pool Leak Detection is a premier provider of leak detection services specializing in residential pools across Southern Ontario, Canada. Founded in 2022 by seasoned professionals Robert (Bob) Snow and Jason Traviss, the company has quickly established itself as a leader in the industry, known for its rapid response times and exceptional service quality.
With a focus on residential properties, Trident Pool Leak Detection has developed a reputation for accuracy and efficiency. Utilizing state-of-the-art equipment from industry leader Leaktronics, the team can detect leaks in swimming pools with a remarkable 95% accuracy rate. Their innovative use of hydrophones like the pool scope, SM-1 and pipe mic has significantly reduced detection times, allowing them to serve more clients effectively.
I had the privilege of speaking to co-owner Bob Snow, a retired firefighter, who emphasizes the thrill of problem-solving in leak detection. “Every call is different,” he shares, reflecting the dynamic nature of their work. The team thrives on the challenge of finding leaks, especially ones that have stumped other companies, often turning what could be a frustrating experience for homeowners into a quick resolution.
Trident Pool Leak Detection recently faced a challenging job that showcased the effectiveness of LeakTronics equipment and their willingness to go above and beyond for their customers. The team was tasked with locating a leak beneath a very expensive patterned concrete deck and LeakTronics customized a push mic that helped locate the leak which required digging a precise 10-inch by 10-inch hole. They were able to confidently pinpoint the exact location of the leak, ensuring minimal disruption to the costly deck. Snow expressed the nervousness that comes with such high-stakes work: “You get a little nervous when you’re pinpointing a leak under a deck, saying right there. And guess what? It was right there. God. It was right there!” The reliability of LeakTronics technology allowed them to deliver exceptional results.
Photo Courtesy: Bob Snow & Jason Traviss
Trident Pool Leak Detection prides itself on its customer service. With a commitment to being available when clients need them most, they often respond to emergency calls within 24 hours, a stark contrast to competitors who may take weeks. This dedication to service has led to a growing base of referrals and repeat customers.
“We’re a small company, but we treat our clients like family,” says Snow. “We focus on what we do best—detecting leaks—and leave the repairs to trusted partners, ensuring our clients receive the best service possible.”
The company’s success is bolstered by its investment in high-quality equipment and ongoing training from Leaktronics. Trident Pool Leak Detection benefits from a five-year warranty and robust technical support, ensuring they are always equipped to handle any challenge. Snow notes, “The durability of the equipment, the warranty and the support we receive from Leaktronics is unparalleled. It allows us to focus on our work without worrying about downtime if we have any issues.”As Trident Pool Leak Detection approaches its third anniversary, the founders are excited about the future. With a steady increase in calls—doubling from 30 to 62 in just one month—they are considering expanding their team to meet growing demand. “We want to be the go-to leak detection service in Southern Ontario!” Snow states, envisioning a future where they can serve even more clients without compromising their commitment to quality.
Trident Pool Leak Detection is not just a service provider; they are a dedicated team of professionals passionate about solving problems and delivering exceptional service. Bob Snow, inspired by his daughter Marlee Byers-Snow, took the leap into the leak detection industry, and her unwavering support was instrumental in making that decision. For anyone on the fence about starting their own journey, let this be your encouragement—now is the perfect time to dive into the booming and recession-proof swimming pool leak detection industry. With their innovative approach, commitment to quality, and customer-first mentality, Trident is well on its way to becoming a household name across Southern Ontario in leak detection. Contact them today at (289) 902-0209 or visit https://tridentpoolleak.ca/.
